Care that honours the person, not the process

Your loved one deserves
to stay home,
cared for properly.

You've likely worried about this: will they lose their independence? Can we trust the care quality? Will they feel like a burden? We understand those fears. We don't just manage tasks — we preserve dignity, create continuity, and deliver care that feels like genuine care. Your loved one should feel cherished. That's what we do.

CQC RegulatedRegistered Provider
9.2 / 10 Ratedhomecare.co.uk
Living WageEmployer
Cherished Care carer with client at home

"Following my recent surgery, Cherished Care provided excellent personal care and support. I would readily recommend them to anyone needing care."

— Audrey. V., Client
20+
Years care experience
2–3
Consistent carers per client
24/7
Family portal access
CQC
Registered & regulated
Local Authority Partners
A Cherished Care professional providing personal care to a client at home
Our Approach

You shouldn't have to choose between
quality of life and staying at home.

Most people don't want “care”. They want to carry on — to live well, feel independent, and stay in the place they love most. What they need is the right support, delivered by the right person, at the right time.

Cherished Care was founded by a social worker with two decades of experience in the health and care sector. We know what good looks like — and we know how often it falls short. Every arrangement we build is designed around one question: what does a brilliant day look like for this person?

That is what we mean by curated care.

Advanced Social Worker 20+ Years Experience CQC Registered Living Wage Employer

“We will care for your loved one as if they were our own. They will feel cherished — not managed, not processed, not just looked after. Cherished.”

What We Offer

Care services built
around your life.

From a few hours of companionship to full-time live-in support — every service is tailored to your specific needs and delivered by carers who are trained, vetted, and genuinely invested in your wellbeing.

01

Domiciliary Care

Tailored personal care in the comfort of your own home. From morning routines to medication management, our carers support you when you need it most.

  • Personal care & hygiene
  • Medication management & prompting
  • Continence care
  • Meal preparation & nutrition
  • Night care & sleep-in support
Cherished Care carer assisting client with personal care

Our Carers Trained, DBS checked, and matched to your cultural and language needs.

02

Companionship & Home Support

Genuine human connection and practical home help — no personal care required. Perfect for anyone who needs a familiar, friendly face and a helping hand at home.

  • Companionship & social visits
  • Community access & escorting
  • Shopping & errands
  • Domestic chores & housekeeping
  • Appointment accompaniment
03

Complex & Specialist Care

Expert support for adults with complex physical, mental health or behavioural needs. Our team is specially trained to provide safe, effective, dignified care.

  • Dementia & cognitive conditions
  • Mental health support
  • Physical & sensory disabilities
  • Supported living
  • Respite for family carers
04

Live-in Care

Round-the-clock support in your own home. A dedicated live-in carer means you or your loved one can remain where you belong — at home.

  • 24-hour dedicated support
  • Care for individuals and couples
  • Consistent, familiar carer
  • Full personal care included
  • Post-surgical convalescence
Cherished Care carer and client gardening together

More Than a Visit Supporting independence and enjoying life at home — including the garden.

Why Cherished Care

What makes us
genuinely different.

We are a boutique, regulated provider — not a franchise, not a volume agency. A care company founded by someone who spent two decades inside the system and decided to build something better.

01

Founded by a social worker

Our director has 20+ years of frontline social work experience across London. She built Cherished Care to address the gaps she saw every day — not as a business opportunity, but as a professional obligation.

02

Consistent, familiar faces

You will see the same 2 to 3 carers regularly. They know your home, your routines, your preferences. Consistency is not just good practice — it is the foundation of genuinely safe and effective care.

03

Technology & family portal

Our secure family portal gives you and your loved ones real-time access to care updates, visit records, and billing. Complete transparency — because peace of mind matters as much as the care itself.

04

CQC registered & regulated

We are a fully registered CQC provider. This is not a box-ticking exercise — it is a commitment to the highest standards of safety, effectiveness and responsiveness that you and your family deserve.

05

Boutique scale, real attention

We deliberately limit the number of clients we support. We will never stretch our team thin to chase volume. Every person we care for gets the attention and responsiveness a large agency simply cannot match.

06

Living Wage employer

We pay all carers at or above the Living Wage. Happy, valued carers deliver better care. It is not just the right thing to do — it is how we attract and retain the exceptional people your care depends on.

Our Specialisms

Specialist support for
adults at every stage of life.

We provide expert home care for adults aged 18 and over across a wide range of conditions, circumstances and needs.

Adults 18–65
Older Adults 65+
Dementia Care
Mental Health Conditions
Physical Disabilities
Sensory Impairments
Substance Misuse
Reablement
Convalescence Care
Respite Care
Cultural & Language Needs
Transparent Pricing

Three ways we
look after a household.

Every engagement begins with a conversation, not a contract. The right tier — or the right blend — emerges from the consultation.

Lifestyle Support
Companionship & Home Management
From
£26 / hour

For households where the goal is a fuller, easier daily life — companionship, a kept home, and an ally in the diary. From a 1-hour visit.

  • Companionship & conversation
  • Household management & domestic upkeep
  • Community accompaniment — appointments, errands, outings
  • Meal preparation & the rhythm of the week
  • 1-hour minimum visit
Speak to our team
Live-In Care
Dedicated Placement
Pricing
Bespoke

A single, carefully matched professional in residence — chosen for skill, temperament and household fit. Pricing is assembled around the placement, not a price list.

  • Dedicated 24-hour presence in the home
  • Personality & skills matched to the household
  • Continuity of care — the same person, week after week
  • Available for individuals and couples
  • Bespoke pricing — quoted after consultation
Book your assessment

All prices are starting rates. A personalised quote follows the free consultation. VAT exempt as a regulated care provider.

Why Families Trust Us

Every worry you have matters to us.

🔒

Founded by a Social Worker

Not a franchisee or investor-led model. Founded by someone with 20+ years in health and social care. We know what good care looks like — and we've seen what goes wrong.

👥

Careful Matching, Not Just Staffing

We don't assign whoever's available. Every carer is matched for skill, temperament, and household fit. Continuity matters — your parent sees the same person, week after week.

ℹ️

Regulated & Transparent

CQC registered with active local authority partnerships. Your family portal gives you access to visit notes, care plans, and schedules 24/7. No surprises, no hidden practices.

🏠

Keeping Them Home

Care at home means independence, dignity, and familiarity. The goal isn't to manage decline — it's to enable living well in the place your parent loves most.

Where We Serve

Serving London
and the South West.

London
Havering, Hackney
& Surrounding Areas
Romford Hornchurch Upminster Emerson Park Gidea Park Harold Wood Collier Row Rainham Elm Park Hackney Brentwood

Full range of regulated domiciliary, companionship, complex care, and live-in services across London.

South West
Bristol, Gloucester
& Surrounding Areas
Bristol Gloucester Cheltenham Stroud Cirencester Tewkesbury Cotswolds

CQC-registered domiciliary care, companionship, domestic support and post-hospital convalescence across the South West.

Client Reviews

Real people.
Genuine care.

★★★★★

“I’d spoken to four agencies before Cherished Care. The difference was immediate — they listened first, and didn’t once push us towards a package. Mum’s carer has become part of her week. We feel genuinely looked after as a family.”

Sandra K.
Daughter of client
★★★★★

"I really appreciate all of the care being provided. The carers are very kind, caring and supportive. Nothing is a problem with them. I feel they are always around to listen and support me."

Rachel M.
Client
★★★★★

"The care they give my sister-in-law is beautiful — professional, caring, and very thoughtful. They always take that extra time to keep me updated on her health and wellbeing. I would recommend to anyone."

Pam B.
Sister-in-law of client
Reviews independently verified on
9.2 / 10  ·  homecare.co.uk
Accreditations & Memberships
Registered with Care Quality Commission
Dementia Friends — Alzheimer's Society initiative
For Families

Everything you need
to feel informed.

We understand that arranging care for a loved one can feel overwhelming. We've put together resources to help you understand what to expect at every stage.

What to Expect

From your first call to your first visit — we walk families through every step of the process. Our client welcome pack covers assessments, care planning, staffing, and how we keep you informed.

Find out more

Family Portal Access

Stay connected to your loved one's care from anywhere. Our secure family portal lets you view visit records, upcoming schedules, care notes, and billing — all in one place, 24 hours a day.

Find out more

Frequently Asked Questions

How quickly can care start? How many carers will my loved one see? What happens in an emergency? We've answered the questions families ask most — clearly and honestly.

View All FAQs

Ready to Get Started?

Our care advisors understand the weight of this decision. They're available Monday to Friday to listen to your situation, answer questions honestly, and guide you through the assessment process — no pressure, no automatic quotes.

01708 973 033 01452 227 217
Insights & Guidance

Helpful reading for
families & carers.

Get Started

Start with an honest conversation.

We'll listen to your situation without pressure. An assessment means we understand the household, your priorities, any concerns, and what a successful arrangement looks like for you. Then we'll recommend a care shape tailored to your parent — not a one-size-fits-all package.

Send Us a Message

We respond to all enquiries within 24 hours. No obligation.